ConfigureTek is proud to be a provider of highly skilled, ServiceNow Virtual Admins. Our experienced and certified team of ServiceNow Virtual Administrators and Developers are available to help support your ServiceNow platform. Our virtual admins and developers can grow and shrink with your changing business needs and can help lighten the load so that your team can focus on its core responsibilities. Having reliable and consistent support for the environment is critical to ensuring your customers and employees have the best experience with the ServiceNow platform. Our admin service provides the day-to-day support for your environment’s operational needs with certified system admins that have years of experience supporting many types of ServiceNow environments.

• Work under your direction on day to day admin activities
• Proficiency in activities such as role, user, group administration
• Updates and customizations to UI, Workflows and Business Rules
• Configuration Item Updates
• General Maintenance of applications and forms
  • Incident Management 
  • Knowledge Management
  • Events and Notifications Management
  • Service Level Management
• QA and testing functions
• Documentation