Amazing Outcomes
We deliver amazing outcomes by establishing strong foundations and driving immediate value with our turn key ServiceNow accelerators.
ServiceNow reference customers
Click the below link to meet directly with one of our successful customers in your choice of industry. We have successful implementations across Finance, Retail, Hospitality, Travel, Government, Higher Ed and more. Our specializations include CSDM, CMDB, ITOM, ITSM, SecOps, SAM, HAM, GRC, IRM and HRSD.
Our Trusted Company & Clients
Some of the largest companies in the world trust us to establish their foundation towards great outcomes around impact, security, risk, compliance, asset management and more.
“ConfigureTek has been instrumental in driving immediate value by cutting down our implementation costs by at least 10x with accelerators.” V.P. Large Financial Services Firm
- Implementation Accelerators across ITOM, SAM, APM, SecOps, CMDB
- Proven track record with numerous fortune 500 clients
- Hundreds of successful projects across numerous industries
- Certified and experienced consultants and thought leaders
- Emphasis on best practices, “lessons learned,” and strategic guidance
Checkout Our Solutions
We meet you where you are in your ServiceNow journey and lay a path to amazing outcomes.
Not having a pre-flight checklist is like embarking on a journey without direction or fuel. ConfigureTek’s unique approach includes a pre-flight checklist prior to engaging with our customers. We meet you where you are in your ServiceNow journey and lay a path to amazing outcomes. Save years of time by leveraging our expertise.
Establish a strong foundation to drive amazing outcomes
With Service Graph and CMDB, we will help you drive impactful business value across the entire digital product and services lifecycle. This is an essential must have for every company that cares about security, risk and compliance baselines.
Get the visual clarity you need for your critical infrastructure.
We are driving strategic value for some of the largest customers in the world that are household names in hospitality, transportation, medical, financial and industrial sectors. Get the most out of your ServiceNow SIR, VR, GRC, ITOM and Business Continuity investments.
Accelerated Implementations
We can accelerate your ServiceNow implementation with our unique turn-key accelerators and expertise.
RAPID MAPPING FOR DATA CENTER MIGRATION
This is one of our many reference projects with large scale enterprise customers. In this security & compliance project, we mapped hundreds of large scale maps within a short time frame. In this particular project, we performed accelerated mapping and discovery as an instrumental and time critical element of a data center consolidation effort.
SECURITY OPERATIONS
We have been strategically involved with the largest security operations projects this year. We first established a strong foundation to allow the customer to actually consume the benefits of a security ops project. In this particular large scale project we established discovery, mapping and event to provide critical insight in understanding objective impact and resolving incidents quickly.
HRSD
With strong expertise in IT business, financials, cloud and strategy, we work with several customers in helping them transform their business by implementing a strong foundational strategy. Helping the customer gain comprehensive understanding of their current state and map to their future state. Our large scale implementation included process workshops in addition to development expertise.
SERVICENOW EVENT MANAGEMENT
In this large scale project, we implemented ServiceNow’s event management module at a large US based insurance provider which included a migration of events and integration sources from CA’s SOI tool into ServiceNow’s event management solution. By combining the power of the platform, we were able to significantly reduce MTTR.
SERVICE MAPPING & IMPACT ANALYSIS
In this project, we worked with a large airline to help discovery and map the check in kiosks. This enabeld the airline to perform objective impact analysis on a proactive basis when required but also in a reactive basis when security or other kinds of incidents occurred. This data was combined with asset data to provide a comprehensive CMDB solution.
CMDB AND CSDM ASSESSMENT
We can auto-fix your CMDB. Having completed hundreds of CMDB assessments, we have gained critical insight in establishing the absolute must have foundation to extract value out of ServiceNow implementations. We drive value by highlighting the need for basic impact analysis, inter dependency mapping and asset management.
Our Customer's Feedback
We take pride in building long-lasting relationships with our clients and are committed to providing exceptional customer service throughout the development process.
ServiceNow CSAT
SATISFIED CLIENTS
"ConfigureTek’s team of mappers were organized, thorough and highly collaborative as they tackled a time-sensitive need for service mapping within our org. They had the know-how to create and adapt patterns for our custom apps, and the experience to deliver consistent and sustainable maps."
"The ConfigureTek team came in and expertly addressed our foundational issues across technology and process within software asset management. They led really meaningful workshops, bringing together views across many stakeholders and were creative in problem-solving whenever issues arose. Their technical expertise was critical in efficiently implementing a solution within our environment made up of multiple platforms, legacy infrastructure and modernization initiatives."
"We brought in ConfigureTek to help us meet really aggressive timelines with our HRSD deployment. We had a quickly approaching deadline to migrate off of another platform, and ConfigureTek quickly swooped in with folks who could manage process, requirements definition, implementation and testing. Their comprehensive approach was instrumental in the successful execution of our migration. "