ServiceNow APM for Global Insurance Firm
A large insurance services firm was looking to implement ServiceNow APM to support informed decision-making for enterprise architecture, cost transparency and operational analytics. Prior to the initiative, they were using Orbus for Enterprise Architecture. A strategic decision was made to retire Orbus and migrate the existing data into ServiceNow for APM. The ConfigureTek approach focused in on the central importance of a clean data model to underpin this strategic initiative. We have industry-leading experience in CMDB, delivering CSDM alignment and a toolset that supports ongoing data model integrity.