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ServiceNow
- - Accelerators
    Pre-flight Checklist
    Service Mapping Factory
    Datacenter Migrations Accelerator
    Unauthorized Change Reporter
    ServiceNow for EMR (Epic & Cerner)
    Workforce Digitization
    
    Accelerators
    Over the past decade and hundreds of successful implementations, we have developed code and code-less accelerators that quickly allow our customers to realize incredible value. Here are a few of our accelerators.
  - IT Operations
    Event Management Foundation
    Service Mapping Foundation
    Service Mapping Workshop
    Discovery & CMDB Foundation
    
    IT Operations
    Prevent outages with predictive impact analysis and resolve outages faster with root cause analysis. Visually see your critical dependencies between applications and infrastructure. Satisfy compliance and reporting requirements. All great benefits of service mapping. We do full-scale service mapping implementations and can map hundreds of critical services, but we can also just enable you to do it yourself with tools. We even offer training, workshops, and assessments for those who want to do everything on their own
  - Security & Compliance
    Security Operations Foundation
    Unauthorized Change Reporter
    
    Security & Compliance
    We specialize in enterprise class Security Incident Response as well as Vulnerability Response. We are driving strategic value for some of the largest customers in the world that are household names in hospitality, transportation, medical, financial and industrial sectors.
  - IT Business Management
    Application Portfolio Management
    Project & Portfolio Management
    Business Continuity Management
    
    IT Business Management
    Make incredible business decisions by utilizing your own data. Leverage your existing investments to drive decisions that improve quality while reducing risk and cost at the same time. Ask us how we do it.
  - ServiceNow Platform
    CSDM Adoption
    Service Graph CMDB Foundation
    CMDB Workshop
    CMDB Health Check
    CMDB Assessment
    ServiceNow Foundation
    Change Management Accelerator
    
    ServiceNow Platform
    We offer also ServiceNow implementations, integrations, and special financing bundles
  - Admin & Staffing
    Virtual Admins Available Now
    Browse & Hire Candidates
    Contractor Registry for upcoming projects
    
    Strong Talent Pool
    While Strategic Consulting remains our main focus, we have access to large pools of capable candidates. Our aim is to extend these talent pools out to our partners and customers.
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SACM (Service Asset Configuration Management)

ConfigureTek’s solution implementations often include one or more of the following components that are fully integrated using industry best practices:

Asset Manager: the authoritative source for all assets: hardware (physical and logical) and software. Manages the asset life cycle
DDMi: the discovery tool that populates Asset Manager with infrastructure and software information
uCMDB: the authoritative source for all services, CIs and Relationships
DDMa: the discovery tool that populates uCMDB with service relevant data
Service Manager: the IT service desk and process manager for problems, incidents and changes