January 8, 2013 – ConfigureTek demonstrated a holistic approach to EHR application performance monitoring during the “Total Service Availability Monitoring for your EHR” webinar. IT representatives, including system monitoring specialists, project managers and healthcare IT professionals across North America attended the event.

ConfigureTek’s specialists compared traditional EHR infrastructure monitoring tools to the latest movement towards transaction-based monitoring – an approach that measures performance of the individual transactions making up the EHR applications. The presenters, Anu Rao and Chris Tessier, went through the scenarios of proactively identifying EHR system issues related to application code, database configurations, security settings, and other risks that are rarely detected by traditional infrastructure monitors. The new approach provides IT administrators with clear analytics that detail their system availability, threats and vulnerabilities.

Chris Tessier demonstrated the technical capabilities of proactive business process monitoring specifically around automating and improving performance, uptime, SLA management, visibility, incident response and compliance. The ConfigureTek quick-start solution for proactive business process monitoring can be implemented within 30 days.

Attendees were given the opportunity to ask questions and receive answers from industry experts on the panel.

The ConfigureTek team would like to thank all participants of the webcast for your attention. See you at our next webinar!

For those who were not able to attend the webinar, there is a great opportunity to see it on demand. Click this link to see the on-demand webinar “Total Service Availability Monitoring for your EHR”